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Yamaha US online store is a joke


rattler
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Ordered a low seat on 8/28 (wasn’t labeled as backordered or out of stock).  Weeks go by, figure I send them an email to see what’s up. Got a reply on 10/6:

 

I apologize for the inconvenience, your order has been cancelled. Your account will not be charged, if you do see any transactions, it will be a pending transaction which is automatically released back to your account.”

What the hell? Not only they weren’t proactive about this, they didn’t even bother providing a reason. Clown town. 

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Ive noticed the left hand and right hand at yamaha don't talk to each other.....I would see what options Seat Concepts has for your bike. Their foam is Mo Bettah

 

 

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1 hour ago, NvNick said:

I believe that the order just gets forwarded to your local dlr. 

Perhaps, but they do state the following:

 

If you've placed an order through ShopYamaha.com and need help with a return, product issues, or other order-related problems, please call 1-800-521-5958 or use the support portal. Your local Yamaha dealer will not be able to directly assist with orders placed on ShopYamaha.com.”

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