The watch of my tenere 700 is stopped

[francisco pinto]

Hello.

The watch of my tenere 700 is stopped as 15:03 pm. I changed it to the actual time as the user manual instructs however, it seems it doens´t work and the freezes at the time that I put. 

I cant see nothing in the user manuals that could help me to solve this problem. 

Do you guys know how to solve it?

Thank you.

[Kavika1991]

Disconnect the battery negative for 30 seconds.

[Hibobb]

Did you do step #6?

 

Edited December 14, 2021 by Hibobb

[francisco pinto]

23 hours ago, Hibobb said:

Did you do step #6?

 

Hi! Yes I did... 

[Landshark]

Did you try a reboot by disconnecting the battery terminal?  And just out of curiosity, are the spokes or other parts of the bike showing deterioration? 

And just as a note, someone else has had trouble with the clock in that it wouldn't keep time.  Perhaps the time crystal or quartz needs investigating by the dealer.