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Rally Raid Communication?


checkyour6
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Wasn't exactly sure where to post this.. how has everyone's communication been with Rally Raid and shipping times?

 

I ordered a new rear shock and front fork cartridge kit a week ago now and I can't get a hold of them regarding shipping times.  I've emailed and messaged on FB and no reply yet.  I have a big ride coming up on the 20th of July and need to see if I can get it before then!!

 

Calling is a pain because I only have a work issued phone (USA) that doesn't allow international calling.  

 

Are they normally super slow at getting back to you and shipping anything?

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Sorry to say that, yes, that has been my experience communicating with rally raid by email. I found it necessary to call them a few times. I used Skype.

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I had a similar experience, sent a few unanswered emails, but my product shipped 2 day to the US East coast. For me, the communications were not there but I got what I ordered in a reasonable time.  Everything I ordered was in stock at the time of the order. 

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@Ktmmitchowns Rally Raid...maybe try this route too?

I recall reading he was on a trip and testing the CRF300 stuff?...couple be completely brain fart from reading too many forums LOL...

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I once placed an order, and cancelled some items one day later via mail. Everything went fine, they confirmed the amended order via mail and shipped accordingly.

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