acecase Posted June 7, 2021 Share Posted June 7, 2021 Hello, I don't post here much, I primarily stick to my Facebook groups, but after posting there I was heavily encouraged to post my experience so far here. If I have the wrong forum, please move this or tell me where I should post it. Well Corbin has really gone downhill. They sold me a seat for my bike, and despite emails, pics, measurements, and two phone calls before I ordered it, it will not work with my luggage racks. Not only that, it has options on it that I did not order or want. I wondered if it is even my seat; someone else might have gotten mine. Christopher Keohane at Corbin customer service refused to even talk to me. He would not address any concerns and told me he was hanging up on me because he did not have time for me. The two emails he sent me were one line affairs that suggested I remove my racks. Nothing about the options on the seat he did not order. Nothing about the fact it doesn't fit to begin with. I am going to have to dispute the charge with my card, and thankfully I have emails and voicemails to back up my side. What really gets me is that I was told that this would fit my setup, and someone even called and had me check more measurements, then I get this, and it is not what I ordered at all. After he hung up on me I called back and the operator was going to have someone else call me back. No one did. I will never buy another Corbin product, nor will I ever speak a good word about the company again. 1 1 Link to comment Share on other sites More sharing options...
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